Medical Office Assistant Program


The Medical Office Assistant Program is designed to empower students with skills and knowledge that will increase their workplace competency and introduce the students to automated medical office software and health records. This balanced training program covers premier industry certification preparation for Medical Administrative Assistant certification and Billing and Coding Specialist certification. Students will have the knowledge to work within a medical office and update medical records using current insurance billing and coding standards. Knowledge of Microsoft Office computer technologies further advances the students capability in the office.  Students also receive up-to-date training including a thorough an understanding of HIPAA compliance regulations, office administration, medical terminology, popular computer applications and recognizing diagnostic and procedural codes. Students will be taught the skills needed to work with codes and standards including, to but not limited to, demographics, medical history, medication and allergies, immunization status, laboratory test results, radiology images, and billing information to populate medical and health records.  Medical practice, Customer Service, and Practice Finances are also included to provide a well-rounded robust education. The students will also have an understanding of insurance billing and coding needed for medical and health records. The student will have the skills needed to sit for the Medical Administrative Assistant certification and the Billing and Coding Specialist certification exams.

This training can lead to a career as a Claims Processor, Medical Front Office Support, outpatient clinic support, long term care facilities medical office support, Insurance Billing and coding specialist, Medical Secretary, Medical Records and Health Information technicians, , Medical Billing Specialist, Medical Office Specialist, Reimbursement Specialist, Repricing  Assistant, Medical Records Claims processor, Healthcare Support, Front Desk Receptionist.

HP01-03- Medical Office Procedures and Management Introducing the Automated Medical Office

This course will enable the student to learn about the different aspects of the Medical Office at different settings. It will incorporate what is and what is not appropriate in the Medical Office settings. It will start with how to become a successful student and finish with the students having the option to take the Medical Administrative Assistant Certification.

SYLLABUS – HP01-03 – Medical Office Procedures

HP05-Human Anatomy, Physiology, and Medical Terminology

This course prepares students with an understanding of the structure and function of the human body and the language of medical terminology.  The meanings of these terms are described in the context of how the body works in health and disease. The complexity of the medical language is simplified to facilitate the students understanding, use, and appropriate context applications.  Further, students learn to pronounce, spell, define, analyze, and discuss medical terminology related to disease, diagnosis, and treatment.  Medical abbreviations are also included.

SYLLABUS – HP-05 – Human Anatomy

HP06-Insurance Billing and Coding Essentials: Certification Series

This course prepares students to increase efficiency and streamline administrative procedures for medical billing and insurance claim processing. The course also covers coding, types of health insurance coverage, office and insurance claim processing collection strategies, Medicare, managed care and more.

SYLLABUS – HP-06 – Insurance Billing and Coding

HP11-HIPAA Awareness – Privacy and Confidentiality

This course provides students with knowledge of compliance regulations dealing with topics related to privacy and security within the framework and context of the Health Information Portability and Accountability Act (HIPAA).

SYLLABUS – HP-11 – HIPAA Awareness

HP04- Computers and Office Applications   

This course focuses on the essential skills needed to successfully apply the Microsoft Word, Excel, Access and Outlook software products in office situations. Students will be able to create and modify documents, manipulate electronic spreadsheets, utilize office email, and work within databases.

SYLLABUS – HP-04 – Computers and Office Applications