IT Systems Administrator Program


The IT Systems Administrator Program is a three part program.  Part 1: A+ Comprehensive: The student will be taught the skills necessary to assemble, repair, troubleshoot, and configure a computer.  The student will teardown and re-build a fully functional, state of the art computer.  Part 2: Net+ Networking Fundamentals: Provides students with the fundamentals of networking by giving them hands-on training in networking skills and concepts that affect many aspects of networking.  Students will cover such topics as: basic networking, protocols, network devices, TCP/IP architecture, internet addressing, subnetting, routing, servers, remote connectivity, user management, network security, encryption and firewalls, as well as troubleshooting and diagnostic tools.  The Network+ course is widely accepted as the prerequisite course for Cisco CCNA and Microsoft Certifications. Part 3: Microsoft Server Administration:   Students are taught the skills necessary to work in a cross platform or mixed Windows server environment.  Upon completion of this program, students will have obtained the skills necessary to implement, deploy, manage, maintain and provision a Windows Server Infrastructure, with Active Directory, Group Policy, and Hyper-V services.  Additionally, instruction is provided on supporting, installing, and troubleshooting Windows Operating Systems. This training will prepare the student for the exams necessary to become a Microsoft Certified Solutions Associate (MCSA).

This program will prepare the student for positions as a Computer Support Specialist, Computer Systems Analyst, Call Center Support, Teleservice Operations, Customer Service Representative, Technical Support Specialist, Help Desk Technician, Hardware Specialist, PC Technician, Desktop Support Technician, Network Support Technician, and Network & Computer Systems Administrator.

NH5000 A+ Comprehensive

CompTIA A+ Comprehensive is the starting point for a career in IT. The course covers maintenance of PCs, mobile devices, laptops, operating systems and printers.

SYLLABUS – NH5000 – A+ Comprehensive

NH5200 CompTIA Net+ Networking Fundamentals

CompTIA Network+ validates the ability to select, connect, configure and troubleshoot basic network hardware, including wireless technology. Employees, customers, and potential clients depend on their network. Employing those CompTIA Network+ certified help keep this vital part of business up and running. This course is intended for entry-level computer support professionals with basic knowledge of computer hardware, software, and operating systems, who wish to increase their knowledge and understanding of networking concepts and skills to prepare for a career in network support or administration, or to prepare for the CompTIA Network+ N10-005 certification.

SYLLABUS – NH5200 – Net+

NH62-9293  Installing, Managing & Troubleshooting Windows 7 Desktop and Intro to Windows 8

This course is intended for IT professionals who are interested in expanding their knowledge base and technical skills about Windows 7 Client. In this course, students learn how to install, upgrade, and migrate to Windows 7 client.  Students then configure Windows 7 client for network connectivity, security, maintenance, and mobile computing.  The goal of this training is to enable these individuals to support the Windows 7 operating system and solve technical troubleshooting problems in a Windows 7 and Windows Server 2008 R2 networking environment.  This course also provides students with an introduction to personal computers using the Microsoft Windows 8 operating system.

SYLLABUS – NH62-9293 – Windows 7 Desktop

NH204-1011 Installing, Configuring & Administrating Windows Server 2012

This course provides the skills and knowledge necessary to implement a core Windows Server 2012 infrastructure in an existing enterprise environment. The course covers implementing, managing, maintaining, and provisioning services and infrastructure in a Windows Server 2012 environment. This course primarily covers the initial implementation and configuration of core services including Active Directory Domain Services (AD DS), networking services, and Microsoft Hyper-V Server 2012 configuration, and the administration tasks necessary to maintain a Windows Server 2012 infrastructure such as Implementing Server Images, User and Group management with Active Directory Domain Services(AD DS) and Group Policy, Remote Access and Network Policies, Data Security, Monitoring and Update Management

SYLLABUS – NH204-1011 – Installing, Configuring & Administrating Windows Server 2012

NH20412 Configuring Advanced Windows Server 2012 Services

This course primarily covers advanced configuration of services necessary to deploy, manage and maintain a Windows Server 2012 infrastructure, such as advanced networking services, Active Directory Domain Services (AD DS), identity management, rights management, Federated services, network load balancing, failover clustering, business continuity and disaster recovery.

SYLLABUS -NH20412 – Configuring Advanced Windows Server 2012 Services