New Horizons Computer Learning Centers - Event Terms & Conditions

Please take a moment to read the following Important Information regarding your upcoming training events.

Allentown Classes	Start Time	End Time
Day Class	9:00 am	4:30 pm
Night Class	6:00 pm	10:00 pm
Wilkes-Barre Classes	Start Time	End Time
Day Class	8:30 am	4:30 pm
Night Class	6:00 pm	10:00 pm
Reading Classes	Start TIme	End Time
Day Class	9:00 am	4:30 pm

Please Don’t Be Late:
Students should arrive at least 15 minutes prior to class start time. Students arriving more than 15 minutes after start time are subject to losing their seats to a wait-listed client. Students will not be admitted to class if they arrive more than 30 minutes after a class begins. If you expect to be late, please CALL.

While In The Class:
In order to provide effective training, we ask that you refrain from using cell phones, pagers, communications devices and performing any inappropriate computer activities during class.

Dress Code:
Business casual is appropriate for attending the training event. Please bring a sweater or jacket as room temperatures may vary.

Tools:
You will be provided with courseware specific to the event you are attending. We recommend you bring a pen and writing material to capture notes on the subjects covered.

Breaks:
Day classes will have a break in the morning and afternoon. Lunch break will be from Noon to 1:15 pm. Evening classes will have one break.

Amenities:
If you wish to bring lunch or dinner, a refrigerator and microwave are available. Complimentary refreshments are provided to all students.

Rescheduling, Cancellation and Refund Policy:
If you need to reschedule or cancel your class, please refer to the Rescheduling, Cancellation and Refund Policy outlined in your training agreement.

Directions:
Visit our directions pages at www.nhnepa.com/directions.htm

Terms and Conditions

General:
To enroll, reschedule, or cancel a registration, please notify your training consultant.

>Retake Privilege:
You may repeat a course up to 6 months on a seat available basis; with your original courseware and provided you have completed the original course in its entirety.

>Classes may be rescheduled or postponed due to low enrollment.
Classes may be rescheduled or cancelled due to circumstances beyond our control.

>All technical courses and certification tracks:
are valid for 1 (one) year from the date on your invoice/agreement. This also includes any Prometric/VUE exam vouchers, measure-up exam preparations which may or may not be included with your training. Please refer to your invoice/agreement which will list them, if included with your purchase.

Coupons:
Applications, Technical, Graphics-Business Skills and National Coupons are valid for one year and must be paid in full prior to use. Local coupons are good for one day regularly scheduled classes at $199.00 & $249.00. Two coupons are required for classes at $398.00 & $498.00. Only coupons marked “National” are redeemable at any New Horizons location. All technical courses require one technical coupon for each day of class (Does not include Exam or Measure-up). If you have requested physical coupons, they must be presented prior to class. No refunds or transfers will be granted on the purchase of coupons. Coupons are to be used only for Microsoft, NHIPP, CompTIA, Novell, Macromedia, Corel or Adobe classes unless specified in the “Other Terms” block.

Club Memberships:
Begins on the date listed on your Training Agreement & entitles each student to enroll in any class within the selected Club and term listed on your agreement. Classes are offered on a first-come, first-serve seating basis according to our local open enrollment schedule. Membership must be paid in full prior to beginning of class. If you cannot attend a class for which you hold a reservation, you must notify your Training Consultant within six (6) business days prior to the class date to reschedule your class at no additional charge. If you cancel, re-schedule or no-show for your class less than six (6) business days prior to the class date, a $25 fee will be charged and you will not be eligible to take classes until the fee is paid. Club members who repeatedly fail to comply with this notification policy may have their membership cancelled. No refunds or transfers will be granted for Club memberships.

Volume Discounts:
In certain circumstances, New Horizons may offer a discount to customers for volume purchases of training such as coupons, bundled classes or certification tracks. The discount is generally predicated upon a volume purchase with payment received in advance. Accordingly, given the conditional nature of the discount, if training is cancelled for any reason prior to completion, a refund will be granted based on the retail value of classes taken and in accordance with our refund policy.